Your personal data belongs to you. This policy explains exactly what karikiya collects, why we collect it, how we use it, and the rights you have over it. No jargon, no surprises.
Six core commitments that define how karikiya handles your personal data every single day.
Every piece of data you send to karikiya — from your login credentials to your payment details — is encrypted using 256-bit SSL. The same standard used by banks. Your data is unreadable to anyone who intercepts it in transit.
Karikiya does not sell, rent, or trade your personal information to third-party marketers. Your data is used to operate your account and improve your experience on karikiya — nothing else. That's a firm commitment, not a marketing line.
You have the right to access, correct, and delete your personal data held by karikiya. Submit a request to [email protected] and we will respond within 30 days. Your data, your call.
Karikiya only collects the data we actually need to operate your account, process your transactions, and comply with legal obligations. We don't collect data for the sake of it. If we don't need it, we don't ask for it.
Karikiya keeps your data only for as long as it's needed. Account data is retained for the duration of your account plus a legally required period after closure. We don't hold onto data indefinitely — it gets deleted on schedule.
In the unlikely event of a data breach that affects your personal information, karikiya will notify you promptly and clearly — what happened, what data was involved, and what steps we're taking. No cover-ups, no delays.
Karikiya ("we", "us", "our") is committed to protecting the privacy of everyone who uses the karikiya platform at karikiya.app. This Privacy Policy explains how we collect, use, store, and share your personal data when you register an account, make a deposit, place a bet, or simply browse the karikiya website or app.
This policy applies to all karikiya services, including the website, mobile application, live chat support, and any promotional communications we send you. By creating a karikiya account or using any part of our platform, you confirm that you have read and understood this Privacy Policy.
This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. Together, these three documents form the complete agreement between you and karikiya.
Karikiya collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification providers.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration & KYC verification |
| Contact Data | Email address, phone number | Registration |
| Financial Data | bKash / Nagad / Rocket account reference, transaction history | Deposits & withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Pages visited, games played, session duration, bet history | Active platform use |
| Communications Data | Support chat logs, email correspondence | When you contact us |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data unless specifically required by law and with your explicit consent.
Karikiya uses your personal data for the following purposes:
Karikiya processes your personal data on one or more of the following legal bases, depending on the specific purpose:
Karikiya does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually required to protect it:
Karikiya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is a breakdown of the types of cookies we use:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the karikiya platform.
Karikiya retains your personal data for as long as your account is active and for a defined period after account closure, as required by law and our internal data governance policy.
| Data Type | Retention Period |
|---|---|
| Account & identity data | Duration of account + 5 years after closure |
| Transaction records | 7 years (regulatory requirement) |
| KYC documents | 5 years after account closure |
| Support communications | 3 years from last interaction |
| Technical & usage logs | 13 months on a rolling basis |
| Marketing preferences | Until opt-out or account closure |
After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you.
You have the following rights over your personal data held by karikiya. To exercise any of these rights, contact us at [email protected].
Request a copy of all personal data karikiya holds about you. We will provide this within 30 days.
Ask us to correct any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where we no longer have a legal basis to retain it.
Ask us to restrict processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing based on legitimate interests, including direct marketing at any time.
Karikiya takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration.
While karikiya takes every reasonable precaution, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong password, enable 2FA, and never share your login details with anyone.
Karikiya is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.
If we become aware that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on karikiya, please contact us at [email protected] so we can investigate and act promptly.
Karikiya may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered players via email and display a prominent notice on the karikiya platform.
The "Last Updated" date at the top of this page always reflects the most recent revision. We encourage you to review this policy periodically. Continued use of karikiya after a policy update constitutes your acceptance of the revised terms.
If you disagree with any changes to this Privacy Policy, you have the right to close your karikiya account and request deletion of your personal data, subject to our legal retention obligations.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way karikiya handles your personal data, please get in touch with our team: